This privacy statement was last updated on 11/04/2022 and applies to citizens and legal permanent residents of the European Economic Area.

In this privacy statement, we explain what we do with the data we obtain about you via https://platisgold.gr/enWe recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand) 

1.1 Payments

For this purpose we use the following data:

  • Name, Address and City
  • IP address

The basis on which we may process these data is:

Upon the provision of consent.

retention period

We retain this data until the service is terminated.

1.2 Registering an account

For this purpose we use the following data:

  • email address
  • Username, passwords and other account specific data
  • IP address

The basis on which we may process these data is:

Upon the provision of consent.

retention period

We retain this data until the service is terminated.

1.3 Newsletters

For this purpose we use the following data:

  • email address

The basis on which we may process these data is:

Upon the provision of consent.

retention period

We retain this data until the service is terminated.

1.4 To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

  • Name, Address and City
  • email address

The basis on which we may process these data is:

Upon the provision of consent.

retention period

We retain this data until the service is terminated.

1.5 Deliveries

For this purpose we use the following data:

  • Name, Address and City
  • email address
  • Username, passwords and other account specific data
  • Location

The basis on which we may process these data is:

Upon the provision of consent.

retention period

We retain this data until the service is terminated.

2. cookies

Our website uses cookies. For more information about cookies, please refer to our cookie policy. 

We have concluded a data Processing Agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

3. security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

4. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

5. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

6. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: you have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

7. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

8. Contact details

PLATIS GEORGIO
64 Hydraiou Konstantinou, Analipsi, 85133 Rhodes, Dodecanese
Greece
Website: https://platisgold.gr/en
Email: rg.dlogsitalp@ofni
Phone number: 2241037910

Annex

WooCommerce

This template includes the basics of what personal data your online store may collect, how it stores and shares personal data, and who can access that data. Depending on the settings that are enabled and the plug-ins that are used, the specific information shared by your store will vary. We recommend that you consult an attorney when deciding what information to disclose regarding your privacy policy.

We collect information about you during the process of completing the order in our store.

What we collect and store

As you visit our website, we will monitor:
  • The products you have seen: we will use it to show, for example, products you have seen recently
  • Location, IP address and browser type: we will use these for purposes such as calculating VAT and shipping costs
  • Shipping address: we will ask you to enter this address, so that we can, for example, estimate the shipping costs before you place an order and so that we can send you the order!
We will also use cookies to track the content of your shopping cart while you browse our site.

Note: you may want to describe the cookie policy in more detail and link to this section here.

When you purchase from us, we will ask you to provide information such as your name, billing address, shipping address, email address, phone number, credit card/payment information, and optional account information such as username and password. We will use this information for purposes such as:
  • Send you information about your account and your order
  • Answers to your requests, including returns and complaints
  • Payment processing and fraud prevention
  • Set up your account for our store
  • Compliance with our legal obligations, such as the calculation of taxes
  • Improving our store offers
  • Send you promotional emails, if you choose to receive them
If you make an account, we will store your name, address, email and phone number, which will be used for future orders. Generally we store information about you for as long as we need the information for the purposes for which we collect and use it and we are not legally obliged to continue to retain it. For example, we will store order information for XXX years for tax and accounting purposes. This includes name, email address and billing and shipping addresses. We will also store comments or reviews if you choose to leave them.

Who in our team has access

Our team members have access to the information you provide us. For example, both platform administrators and store managers have access:
  • Order details such as what was purchased, when it was purchased and where it should be sent, also
  • Customer information such as name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process returns and support you.

What we share with third parties

In this section you should indicate with whom you are sharing data and for what purpose. This could include, but may not be limited to, data analytics services, marketing, payment gateways, transport services and third party integrations.

We share information with third parties that help us provide shipping and storage services for your orders; for example -

Payments

In this subsection you should mention the third party payment processors you use to make payments in your store, as they may handle customer data. We've included PayPal as an example, but you should remove it if you don't use PayPal.

We accept payments via PayPal. When processing payments, some of your data will be transferred to PayPal, including information needed to process or support the payment, such as the total purchase amount and billing information. Please read the PayPal privacy policy for more information.

LiteSpeed Cache

This site uses storage to facilitate a faster response time and better user experience. Compartmentalization potentially stores a duplicate copy of every web page displayed on this site. All cache files are temporary and are never accessible by third parties unless necessary to obtain technical support from the cache additions vendor. Cache files expire on a schedule set by the site administrator, but can be easily purged by the administrator prior to their physical expiration if necessary. We may use QUIC.cloud services to cache and store your data.See https://quic.cloud/privacy-policy/ for more details.